Policy

Seller trust policy

The catalog enforces this baseline policy before an offer can be marked display-eligible. No real seller or offer is currently published.

Why seller context matters

A helmet listing is not enough to establish a safe purchase path. The system records the retailer platform, specific seller, sold-by identity, shipped-by identity, fulfillment method, condition, product match, and policy outcome separately. This prevents a generic marketplace title from being treated as proof of provenance.

Default display rules

Offer contextDefault policy
Manufacturer directMay be eligible only when the manufacturer and direct fulfillment are trusted and every other safety gate passes.
Reputable first-party retailerMay be eligible when sold-by, shipped-by, retailer fulfillment, product match, freshness, and warning checks are all confirmed.
Confirmed authorized dealerMay be eligible after explicit dealer and seller review; a seller name alone is not authorization evidence.
Explicitly reviewed marketplace third partyMay be eligible with complete seller and fulfillment evidence. Seller-fulfilled offers retain an extra warning.
Unknown or blocked sellerHidden. An optimistic trust label cannot override an unknown or blocked seller identity.
Used, refurbished, or open-box helmetBlocked from safety recommendation pages.

Sold by, shipped by, and fulfilled by

These are separate fields. A marketplace can fulfill an item while a third party sells it, and that distinction matters. Display-eligible offers must bind sold-by to the reviewed seller and shipped-by to the declared fulfillment path instead of collapsing them into a vague “available at” label. Seller-fulfilled paths must also retain a warning the publisher can show.

Counterfeit and used-helmet risk

Counterfeit, relabeled, crash-damaged, and poorly stored helmets can look legitimate online. Unresolved seller or counterfeit-risk evidence withholds the offer. We generally do not recommend used helmets because damage and material degradation may not be visible. A low price does not override this policy.

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